Royal Hotel and Villa Batu

The staff were very friendly and helpful. We got some complimentary fruit for being there for a few nights. The room was made up every day. The pool was a good size and depth for swimming. The location was near some good eating places. We had a moped to get into town, the Alun Alun in Batu was lively in the evening, with a street food market. There were some good waterfalls and the Museum in Batu was interesting and slightly odd! The buffet and A La Carte breakfasts were good. The buffet isn't on if there's too few guests.

- Hotel facilities - Staff Friendliness - Breakfast and dinner ( in the room package ) - The view from our deluxe room ( mountain and garden area ) - The hotel is vast and quite open so the air feels so fresh

The deluxe condo with three bedrooms was very spacious, clean, and comfortable. There was housekeeping every day, towels changed, bathroom cleaned, bed made, supplies refilled. Beautiful garden and pool. Altogether very relaxing.

Very very nice cooperative and friendly staff ,staff treat guest like family member,front desk manager Mr Bryan is so polite and helpful person ,only problem about WiFi signal in room but hopefully they will solve this problem soon ,

The overall staff except that problem mentioned above, were very friendly. Breakfast was very good.